Half of US information workers now split their time between the office, home, and other remote locations, according to Forrester’s Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. The report also reveals that workers are untethered from the office as they rise in rank. Fifty-three percent of individual workers are office-bound, but that number drops to 35 percent among managers and supervisors, and plummets to just 10 percent among directors and executives.
The survey also revealed the following:
-- BlackBerry still has the largest installed base of smartphones for work -- but Android and Apple devices combined lead the workplace. While 42 percent of workers use RIM BlackBerry, IT departments are supporting more devices, and Apple and Android are starting to cut into RIM’s enterprise dominance: 26 percent of workers now use Android smartphones, and 22 percent use iPhones.
-- Gen Y (age 18-31) is almost twice as likely as boomers (age 56-66) to use social tools — but adoption of enterprise 2.0 technologies is still nascent. Only one in six Gen Y professionals uses social tools. Despite significant and ongoing investment in enterprise social technologies, their roughly seven-year lifespan within enterprises has yielded a maximum of 12 percent adoption within the overall workforce. This market has failed to displace traditional collaboration technologies like email as a preferred way to communicate at work.
-- The use of tablets in the enterprise is exploding. Eleven percent of information workers are using tablets to do their jobs.
More informatio on Information Technology can be found at www.SupportIndustry.com