Analyst group Frost & Sullivan recommends that CIOs take the following actions over the coming six months:
1.Prepare now for the rebound -- put business plans in place to cope with increased business growth and demands on IT.
2.Prepare and plan for identifying, attracting, developing and retaining good staff at both technical and executive level.
3.Re-evaluate your technology adoption profile (TAP) and match it to your growth plans.
4.Allocate a specific team to develop and implement policies to reduce energy usage, and focus on data centers in particular.
5.Transit from 'Threat Management' to 'Risk Management -- and make security - a 'forethought' rather than 'afterthought'.
6.Evaluate vendor unified communications roadmaps thoroughly - start by meeting today's business needs (e.g. collaboration).
7.And lastly, select a process of application for testing via Cloud Computing offerings.
More information on the service and support industry can be found at www.supportindustry.com
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