Thursday, February 19, 2009

IT Still Strategically-Focused, Despite Weakened Economy

Recent research, published in Cutter Benchmark Review, has revealed that despite the global economic recession, IT is continuing to focus on the big picture. According to Cutter, the recent downward economic spiral has predictably put IT in the spotlight as a target for cost reduction.

Some highlights of the research include:

--Open Source: In a sharp reversal from last year, open source deployments have dropped 25%, to where the trend over four years is now in the negative.

--IT Staffing: A mix of IT skills being hired reveals that strategic thinking has not fled before the financial storm. In particular, enterprise architecture and business analysis have now become the number two and three skill areas being hired. About one-third of companies are hiring enterprise architects and business analysts, which is now quite close to the 40% that are hiring application developers, still the top hiring category.

--Enterprise Architecture: Nearly 70% of respondents now have an EA program in place, representing a 25% increase in the space of two years.

--Enterprise 2.0: Between 25% and 30% of companies are now engaged in early experimentation with Enterprise/Web 2.0, although still around a third haven't taken any steps thus far.

More information on the service and support industry can be found at www.supportindustry.com

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