Despite the uncertain economic situation, the IT services market is expected to remain strong as worldwide IT services end-user spending is forecast to exceed $819 billion in 2008, up 9.5 percent from 2007, according to Gartner, Inc. Analysts said results in the first half of 2008 have shown mixed results.
Core outsourcing (IT management and process management) remains the highest growth area in the market. In 2008, core outsourcing services are on track to represent 42 percent of total worldwide IT services end-user spending. Buyers look to process management -- core business process outsourcing (BPO) -- as a remedy for cost control for short-term impact, and the increase in availability of global delivery capabilities makes BPO an attractive cost option, bringing more companies to BPO that would have considered it in the past.
The consulting and development and integration (D&I) segments continue to exhibit steady growth. These segments are fueled by demands such as overall cost reduction, combined with demand for projects that can improve profitability or revenue growth. The worldwide consulting and D&I segments combined are forecast to reach $327 billion in 2008, up 10.1 percent from $297 billion in 2007.
Mlore information on the IT services industry can be found at www.supportindustry.com
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