Study Highlights
-- Moving apps to the cloud: 60% anticipate half of their apps will run in the cloud within 12 months
-- Video is mainstream: 70% will implement video conferencing within a year
-- Bandwidth demand driven by video: 25% expect video will consume half of all bandwidth in 12 months
-- Chief application challenge: 83% were most challenged by identifying the problem source
-- Increased bandwidth demands: 33% expect bandwidth consumption to increase by more than 50% in next two years.
More information on teh challenges IT professionals face can be found at www.SupportIndustry.com
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