A recent survey of more than 500 decision makers shows that the IT role within small- and mid-sized businesses (SMBs) is evolving to include business development and day-to-day operations responsibilities.
The survey, conducted by Zoomerang Online Surveys and Polls, provides a glimpse of how IT is managed among SMBs and offers a snapshot of cloud computing awareness and adoption.
According to the survey, of the 78 percent indicating they have in-house support, 79 percent said that the role of IT is involved in other areas of the business, including operations, business development and sales. Of the 22 percent outsourcing support to vendors, 52 percent cited cost as the primary reason.
Following a traditional path of conservative investment in technology, SMBs have been slow to adopt new technologies, such as cloud computing. The survey found that only 10 percent of SMBs have deployed cloud technologies and 72 percent of respondents don't understand or are not familiar with the technology.
Of the businesses currently without cloud computing technologies, only 2 percent plan to deploy cloud-based solutions this year, with an additional 20 percent still weighing the cost and benefits of various solutions.
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