The Corporate Executive Board, a research and advisory services company, announced the publication of Executive Guidance 2011, the company's year-end analysis of industry trends and corporate best practices designed to inform and support business planning. This year's Executive Guidance focuses on "Intelligent Growth"--a long-term pattern of above-industry performance in both revenue growth and efficiency--and highlights four key management principles that are critical to achieving it. While most companies aspire to create this balance, currently less than 10 percent of global organizations are considered Intelligent Growth companies.
Corporate Executive Board has identified four key management principles necessary to achieve Intelligent Growth:
-- Customer Experience Innovation--Intelligent Growth companies de-emphasize the standard sales process and relentlessly seek to innovate their product and service lines.
-- Key Talent Engagement--Intelligent Growth leaders are actively re-invigorating their lost generation of talent and by doing so they are realizing higher productivity and greater ROI.
-- Risk Vigilance--Most Intelligent Growth companies avoided a major crisis. They likely encountered risks but because of their culture, they were able to surface them early or responded more effectively than their peers.
-- Permanent Cost and Capital Management--Intelligent Growth companies continuously manage operating cost structures throughout economic cycles, avoiding the pain that comes with "boom and bust" management approaches and taking what might be considered big risks along the way.
More information can be found at www.SupportIndustry.com.
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