Companies that give their workers the option of telecommuting are benefiting from greater productivity, lower costs, more options for finding and retaining qualified staff, and improved employee health, according to a new survey released by the Computing Technology Industry Association (CompTIA).
More than two-thirds (67 percent) of survey respondents said their organization has experienced greater worker productivity as a result of allowing employees to telecommute either full-time or part-time. Improved productivity is principally due to workers spending less time getting to and from work.
Companies who utilize telecommuting are also benefiting from cost savings through reduced use of office-related materials and resources and lower vehicle-related expenses. Nearly six out of ten respondents (59 percent) to the CompTIA telecommuting trends survey identified cost savings as a significant benefit.
Telecommuting is also helping organizations find and keep qualified staff, and keep their employees healthier. According to the CompTIA survey, 39 percent of respondents said their companies have access to more qualified staff, especially those who may not otherwise be geographically accessible, because they offer telecommuting as an option. Another 37 percent of respondents said telecommuting helps their organization improve employee retention. One-quarter of survey respondents (25 percent) said telecommuting improves employee health, mainly though reduced stress levels associated with commuting to and from work.
Other benefits of telecommuting, as revealed in the survey, include promotion of safety through reduced highway use (18 percent); and environmental benefits (17 percent).
More information on the service and support industry can be found at http://www.supportindustry.com/
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