Poor Communication by Senior Management About the Business Tops List of Workplace Frustrations

The American workforce finds a lack of communication from managers more annoying than dealing with nosy colleagues, says Opinion Research Corporation’s latest “Ouch Point” study. Seventeen percent of respondents cite senior managers who fail to communicate company news as their chief complaint, versus six percent who consider meddling co-workers to be their greatest source of aggravation in the workplace.

The study also indicates that the need for political correctness at work has become one of the biggest frustrations for nearly one in ten Americans. Interestingly, more males (11 percent) than females (6 percent) cite this as their greatest workplace irritant.

Despite buzz about corporations monitoring employees’ electronic activity, the majority of employees are not bothered by this lack of privacy. Only four percent of respondents list corporate monitoring of email and/or telephone calls as their greatest annoyance.

According to the survey, the top ten employee “Ouch Points” are:

1. Poor communication by senior management about the business 17%
2. General office politics 16%
3. Lack of teamwork 15%
4. Having to use politically correct language 9%
5. Nosy co-workers 6%
6. Poor relationships with an immediate supervisor 6%
7. Fear of backlash from reporting unethical behavior 4%
8. Corporate monitoring of email and/or telephone calls 4%

More information can be found at www.SupportIndustry.com