In the past couple of years, you have probably seen an increase in employees in your organization bringing their own laptops, software, cellphones, etc. to work. Or maybe you are even guilty of it. The reason? The personally owned equipment or service helps make the employee feel more productive. This trend is called consumerization, and is defined as the adoption of consumer technologies in the corporate environment.
A recent Yankee Group Report said that nearly 50% of employees feel more empowered than IT to control their personal IT environment. However, this consumerization trend is a nightmare for IT departments because it creates major maintenance and support problems that can swiftly overwhelm IT resources. In addition, if enterprise IT tries to ignore the adoption of these technologies in the workplace, it will potentially lead to a hazardous mix of secured and unsecured applications in the enterprise.
Research from the Gartner Group has similar findings, reporting that consumerization will be the most significant trend affecting IT during the next 10 years, as employees expect to use more of their personal equipment and services at work, and enterprises adopt more consumer technologies in business operations. However, consumerization also represents one the most significant threats to enterprise security, and security managers must prepare for, and manage, the security risks.
The bottom line is that companies need to be proactive in setting policies, as well as communicating and enforcing them. Remember, Christmas is coming – think of all the new laptops and IPhones that could be making their way into your organization!
More information can be found at www.SupportIndustry.com
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