The surveys were developed by Robert Half
Technology and conducted by an independent research firm. In order for the
study to ensure that companies from all segments were represented, the sample
was stratified by number of employees. The results were then weighted to
reflect the proper number of employees in the U.S. Robert Half Technology
is a leading provider of IT professionals on a project and full-time basis and
has been tracking IT hiring activity in the United States since 1995.
Key findings include:
Recruiting Challenges
In terms of recruiting, 63 percent of U.S. CIOs said it's somewhat or very challenging to find skilled IT professionals today, compared to 68 percent in the last half of 2013. It is most challenging to find skilled talent in the functional areas of networking (17 percent), security (14 percent) and help desk/technical support (13 percent).
In terms of recruiting, 63 percent of U.S. CIOs said it's somewhat or very challenging to find skilled IT professionals today, compared to 68 percent in the last half of 2013. It is most challenging to find skilled talent in the functional areas of networking (17 percent), security (14 percent) and help desk/technical support (13 percent).
Confidence in Business
Growth and IT Investments
The survey results suggest U.S. CIOs are becoming more optimistic about their companies' growth and IT investments. Eighty-eight percent of CIOs reported being somewhat or very confident in their companies' prospects for growth in the first six months of 2014. This compares to 86 percent in the last half of 2013.
The survey results suggest U.S. CIOs are becoming more optimistic about their companies' growth and IT investments. Eighty-eight percent of CIOs reported being somewhat or very confident in their companies' prospects for growth in the first six months of 2014. This compares to 86 percent in the last half of 2013.
Sixty-nine percent of CIOs also said they are confident that their
firms will invest in IT projects in the first half of 2014. This compares to 63
percent in the last six months of 2013.
Skills in Demand
Fifty-seven percent of U.S. technology executives surveyed said that network administration is among the skill sets in greatest demand within their IT departments. Windows administration and desktop support followed, each with 51 percent of the response.
More information on service, support and CIO's can be found at www.SupportIndustry.comFifty-seven percent of U.S. technology executives surveyed said that network administration is among the skill sets in greatest demand within their IT departments. Windows administration and desktop support followed, each with 51 percent of the response.