In today's economy, many CIOs and human resources (HR) leaders continue to be required to do more with less, and will not be able to restore budgets and head count to pre-recession levels, according to a recent survey by Gartner, Inc. The survey showed that the recovery in jobs or an increase in head count during the past 12 months was in short-term, temporary contractor positions more than in permanent staff positions.
According to a survey of 358 U.S.-based organizations effective March 1, 2010, the median rate of increase in IT head count was 6.3 percent across all respondents. About 28 percent of those surveyed reported no change in IT head count for the period of March 1, 2009 to February 28, 2010.
The level of difficulty in filling job vacancies is a good indicator of the strength of the employment market. The survey showed a weaker job market than a year ago, as reflected in fewer organizations reporting significant difficulty in filling vacancies during the last 12-month period. The overall average number of months to fill selected jobs also dropped, from 3.3 months in the 2009 study to 2.8 months this year.
The impact of the downturn on the job market continues to linger well after the initial round of layoffs. Reflecting employees' fear of market uncertainties, the median IT voluntary turnover rate (with retirements) during the last 12-month period dropped to a record low of 3.0 percent.
More information on the service and support market can be found at www.supportindustry.com
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