SupportIndustry Blog
Monday, March 24, 2014

Survey: CIOs Have a New Boss – Customers

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With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavil...
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Thursday, March 13, 2014

Survey: Training and Certifications Important to IT Professionals’ Career Growth but Employer Support Lacking

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Spiceworks , a professional network for IT, announced the results of a new survey examining the IT training and certification priorities a...
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Thursday, February 27, 2014

CareerBuilder Survey Reveals Most Memorable Employee Excuses for Being Late

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From escaped zebras to must-see TV, employers share some of the most unique excuses they’ve heard from tardy employees in a new CareerBuil...
Thursday, February 20, 2014

Deloitte Releases 5th Annual Tech Trends Report: Top 10 Trends

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Deloitte’s 5 th Annual Tech TrendsReport , titled Inspiring Disruption , examines the changing landscape of technology and how multiple di...
Tuesday, February 18, 2014

Not Good News for IT Professionals – Salaries Remain Flat

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The 2014 Salary Survey , just released by Janco Associates and eJobDescription.com, is not good news for IT Professionals.  The survey sho...
Wednesday, February 12, 2014

Small Businesses More Confident as They Begin 2014

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An increased number of small business owners are planning to add more employees and boost compensation levels, signaling a slightly more p...
1 comment:
Wednesday, February 5, 2014

Emerging Markets Slowdown Continues to Inhibit IT Spending

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According to the new International Data Corporation (IDC) Worldwide Black Book, IT spending will be inhibited by the economic slowdown in e...
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CRMindustry.com & SupportIndustry.com Blogs
These blogs are written by Carolyn Healey, the publisher of three customer service focused web sites: SupportIndustry.com, CRMindustry.com, and RecognizeServiceExcellence.com.
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